Gorgias Raises $29M in New Funding to Lead the New Era of AI-Powered Customer Experience for Ecommerce Read more
Avaya Acquires Edify, Further Extending its Position as the Leader in Customer Experience Solutions for the Enterprise Read more
Qualtrics AI Empowers Organizations to Improve Customer Experiences In-Store, Online, and in the Call Center Read more
8×8’s Latest Platform Innovations Enable Organizations to Bridge Customer Experience Gaps and Deliver Superior End-to-end Customer Engagement Read more
Glance and EDCi Forge Strategic Partnership to Elevate Human-Centric Customer Experience Solutions Read more
Genpact Ranked as Market Leader in HFS Research Inaugural Customer Experience Service Providers Horizon Report Read more
TTEC takes home Gold Stevie® Award for thought leadership driven by innovations in AI-enhanced customer experience Read more