Nagarro, a global leader in digital engineering, announces the next generation of Ginger AI, its innovative enterprise AI platform. It builds on Nagarro’s vision of “the fluid enterprise,” which enables its customers to be more responsive, more efficient and more independent. While Genome AI, another platform from Nagarro, is revolutionizing the way businesses interact with and delight customers, Ginger AI focuses on internal satisfaction, efficiency and improved decision-making.
The Ginger AI platform leverages powerful “advice models,” generative AI, and natural language processing (NLP)-based analytics, helping to improve business efficiency and agility. It streamlines access to business knowledge and employee alignment with business goals, automates business workflows, and drives data-driven decision-making across the enterprise . Large Language Models (LLMs), AI technologies, and analytics enable rapid automation of a wide range of workflows, enabling businesses to respond quickly to changing priorities.
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Ginger AI equips businesses with tools that transcend traditional operational environments. Intelligent routing uses NLP-driven algorithms to automatically route support tickets to the appropriate departments, helping to speed up and minimize manual handling. Conversational analytics allows users to use natural language queries to access services and data, making it faster to find information. Personalized data directs employees toward data-centric decisions, which outperforms traditional decision-making. AI-generated reports automatically provide user-specific data and content.
Manas Human, co-founder of Nagarro, said: “For Nagarro and our customers who have adopted it, Ginger AI has been a key platform that connects all enterprise data, applications and processes into a single interface. It enables hyper-personalized communication, agility in implementing new processes, and intelligent use of data, enabling a business to be responsive, efficient, and user-friendly. »
Nagarro has continually developed Ginger AI’s capabilities. The platform has helped address the challenges posed by changing business conditions, rapid growth and the work-from-anywhere culture. Thanks to advances in AI, especially LLMs, Ginger AI is in its most powerful version, offering more revolutionary capabilities than ever before.
SOURCE: PRNewswire