Launching metric builder, which provides tailor-made metrics to link digital experiences with revenue and business outcomes.
Also Read: DMi Partners Unveils Lumina by DMi
A customer-driven digital analytics tool, Quantum Metric, Launches its latest product suite, designed to boost the analytical abilities of digitally complex businesses and scale processes. Metric Builder is a revolutionary tool that enables organizations to develop bespoke digital KPIs that are uniquely tailored to achieve their strategic goals. Customer Effort Score (CES) and Net Promoter Score (NPS) are a few universally considered metrics that set industry standards for customer experience. Digital enterprises are seeking opportunities to customize their offerings. This trend generates a demand for personalized metrics that resonate with each organization’s unique priorities and requirements.