NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire CX Workforce Read more
Medallia Named a Strong Performer in Real-Time Interaction Management by Independent Research Firm Read more
CallMiner Named a Leader in the 2024 SPARK Matrix for Speech Analytics Report by Quadrant Knowledge Solutions Read more
Digital River Unveils eCompass, a New Solution to Drive Strategic Growth and International Expansion Read more
SurveyMonkey Promotes Strategic AI, Communications, and Engineering Leaders as Business Momentum Grows Read more
Zoom and Avaya announce new strategic partnership to deliver enhanced collaboration experiences Read more
CallMiner Delivers Generative AI Capabilities to Drive Improved Contact Center and Customer Experience Outcomes Read more
Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions Read more