On August 28, 2024, Adobe announced the release of Adobe Workfront Planning, an advanced component of its industry-leading enterprise work management application, Adobe Workfront. This new solution aims to streamline fragmented workflows and data across marketing teams, providing actionable insights that enhance the speed and effectiveness of campaign execution.
Adobe Workfront Planning addresses the increasing demand for highly personalized customer experiences without necessitating additional resources. By defining and creating the “metadata” of work, it offers comprehensive visibility into daily marketing operations, establishing a “marketing system of record” similar to practices seen in sales and finance.
Workfront Planning eliminates the need for manual data gathering across teams, allowing marketers to swiftly answer queries such as “How many campaigns are we running this year?” or “Which tactics are most frequently used?” The solution provides actionable insights through curated visualizations and a generative AI-powered conversational interface, which can significantly reduce the time required to plan and launch new campaigns. Users can also expedite time-to-market by utilizing generative AI for summarizing information, maintaining marketing records, and setting up new campaigns.
Also Read: Icreon Announces the Acquisition of Salesforce Consultancy, Revolve Softech
“The complexity of modern marketing work has increased, with various teams often operating in isolation,” said Amit Ahuja, Senior Vice President of Digital Experience Business at Adobe. “Workfront Planning addresses this challenge by offering a centralized solution that enhances campaign planning, delivery of marketing briefs, and coordination across teams.”
Key features of Workfront Planning include:
- Curated Visualizations: The marketing calendar in Workfront Planning presents daily marketing activities in an accessible format. A timeline view displays active campaigns in chronological order, customizable for different teams or stakeholders, while a spreadsheet view provides detailed insights into each campaign, including key messages, contributors, and project status.
- Brief Creation with Generative AI: Marketers can leverage generative AI to create actionable campaign records from existing assets, such as presentation decks. This functionality enables the generation of comprehensive marketing briefs that include tactics, objectives, relevant assets, and timelines. The AI-powered conversational interface also allows users to query details across campaigns, aiding in the resolution of planning-related questions.
- Easy Record Keeping: Effective planning relies on accurate and current marketing records, including details like target audience, region, and tactics. Generative AI assists in automatically creating or updating records as plans evolve. Users can upload documents with the latest campaign details, which are then automatically updated and integrated into a marketing graph to visualize connections between teams and workflows, thus enhancing alignment and reducing time-to-market.
Global brands, including Deloitte, IPG Health (part of Interpublic Group), and NASCAR, have utilized Workfront Planning to enhance productivity and meet the growing demand for personalized marketing campaigns. This new offering is also positively impacting the Adobe Global Marketing Organization by facilitating coordinated planning and providing comprehensive visibility into marketing activities.