BCN, a U.S.-based communications technology solution provider focused on multi-location businesses announces the appointment of Tom Boggs as Vice President of Service Delivery, effective March 1st.
Tom Boggs joins BCN with over 20 years of experience, demonstrating an exceptional track record in leading Service Delivery teams at telecom and managed service providers. His extensive background, most recently with Windstream, positions him as a strategic asset to BCN as the company continues to expand and evolve in the dynamic telecommunications landscape.
In his role as Vice President of Service Delivery, Boggs will report directly to Julian Jacquez, BCN President and COO, further enhancing the leadership and expertise within BCN’s executive team. The appointment reflects BCN’s continued commitment to differentiate itself in the market through excellence in industry-leading, customer-focused Service Delivery.
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BCN has been experiencing substantial growth, particularly in Core Connectivity and more complex Managed Cloud and Technology solutions. Recognizing the critical nature of Service Delivery in this evolving landscape, BCN is confident that Tom Boggs will spearhead efforts to ensure the seamless delivery of services to its expanding customer base.
“As we continue the journey to secure our position as a leading provider of managed service and technology solutions, Tom’s appointment as Vice President of Service Delivery is a strategic move to further strengthen our leadership team and provide additional focus on the customer on-boarding experience,” said Julian Jacquez, President and COO at BCN. “His wealth of experience will undoubtedly contribute to our continued success, and we look forward to the positive impact he will make on the seamless delivery of BCN services.”
Tom Boggs will be based at BCN’s state-of-the-art Service Operation Center in Boca Raton, FL and will play a pivotal role in overseeing key functions within the Service Delivery team and promoting operational excellence throughout the center.
SOURCE: PRNewswire