RV Retailer, LLC (“RVR”) was recognized by Airstream for outstanding customer service in sales and service with the prestigious Five Rivet Award for five Airstream locations in the United States. Launched in 2017, Airstream’s Five Rivet Dealer Standards Program requires dealers to meet the highest standards for both sales and service.
Jon Ferrando, Chief Executive Officer and President of RVR stated, “Airstream is an iconic brand cherished by thousands of RV enthusiasts around the globe. We are honored to represent the brand and achieve its highest level of customer service with the Five Rivet distinction.”
“Our focus as an organization is customer service. We currently have over $130 million in planned facility investments to improve the customer experience and provide a world class service experience. This summer the unveiling of our new Airstream of Austin store will be one of the highlights of these investments. Our Airstream store in Austin has been the number one Airstream travel trailer dealer in the Central region for Airstream three years in a row,” added Jon Ferrando.
“RV Retailer has been recognized two years in a row as the largest volume Airstream dealership in the United States with Airstream of Tampa. Our dedication to the Airstream experience has helped us achieve this mark year after year. We look forward to growing with Airstream in the years to come,” said Famous Rhodes, RVR’s Chief Marketing and Technical Officer.
The ten Airstream locations of RV Retailer are at the following stores: Airstream of Tampa, Airstream of Austin, Airstream of Greensboro, RV One Superstores Orlando, RV One Superstores Des Moines, RV One Superstores Gainesville, RV One Superstores Jacksonville, RV One Superstores Albany, RV One Superstores St Augustine and recently announced acquisition of Airstream of South Carolina (John’s RV).