Five9, provider of the Intelligent CX Platform, announced the availability of the Five9 Intelligent CX Platform on Google Cloud Marketplace. This offering allows Google Cloud customers to simplify provisioning and billing and accelerate time to market on the Five9 platform while leveraging Google Cloud spend.
The Five9 Intelligent CX platform is a comprehensive cloud contact center solution that enables businesses to drive customer engagement across multiple channels of their choice to personalize the experience, leverage AI and automation to collect data and create smarter AI-driven customer experiences, but also to provide the power, knowledge and leadership needed to achieve tangible results.
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“Five9 continues to evolve and expand its routes to market to make it easier for our business customers to obtain and use Five9 technology. Google Cloud Marketplace is a one-stop destination for businesses, and we’re excited that it now includes the Five9 Intelligent CX platform,” said Dan Burkland, president and chief revenue officer at Five9.
“Offering Five9 on Google Cloud Marketplace will help customers quickly deploy and manage the Intelligent CX Platform on Google Cloud’s trusted global infrastructure,” said Dai Vu, general manager of Marketplace & ISV GTM programs at Google Cloud. “Five9 can now securely scale and support customers on their digital transformation journeys.
The Five9 Intelligent CX platform provides a comprehensive range of solutions to engage with customers on their channel of choice, equips managers with contact center performance insights and intelligence, and elevates your business to deliver better business results and joy at CX™. Our scalable and secure cloud-native platform includes contact center, omnichannel engagement, workforce engagement management, scalability through 1,400+ partners, practical and innovative AI, automation and analytics of routes, so many functionalities integrated into the platform. Five9 brings the power of people, technology and partners to more than 2,500 organizations around the world.
SOURCE: Businesswire