GoTo, the only flexible work company that makes it easy for small and midsized businesses to connect and support customers and employees, announced that six of its collaboration and support products, GoTo Connect, GoTo Meeting, GoTo Webinar, GoToMyPC, Rescue, and Central have been recognized with 2022 Top Rated awards from TrustRadius due to their high customer satisfaction ratings and reviews on the B2B software review platform. These awards follow the company transformation GoTo has had over the last year, including a complete rebrand, improved product experiences, and new product launches.
GoTo was recognized with Top Rated awards for nearly all of the company’s major products within both complementary parts of the business, remote support and communications. GoToreceived awards for Unified Communications as a Service (UCaaS), VoIP, and Video Conferencing for the company’s flagship communications product, GoToConnect, Webinar and Virtual Event for GoToWebinar, and Web and Video Conferencing, Presentation, Video Conferencing, and Virtual Classroom for GoToMeeting. In the remote support space, GoTo was awarded for Remote Desktop for Rescue and GoToMyPC, and Remote Monitoring and Management for Central.
The Top Rated awards distinguish products in each category that have excellent customer satisfaction ratings based entirely on customer reviews. The awards validate GoTo’s efforts to offer feature sets that go above and beyond to support their customers and employees, and result in strong ROI. To determine the winners of these awards, TrustRadius analyzed reviews collected in 2021 and conducted extra vetting to ensure only the highest-quality products were recognized.
“Making IT easy and secure for our customers so they can in turn better serve their customers drives all that we do,” says Jamie Domenici, Chief Marketing Officer of GoTo. “It’s an honor to receive these awards from TrustRadius for long-standing favorites like GoTo Meeting, Rescue, and Central as well as our new communications platform, GoTo Connect. We love the recognition of our two decades of experience in remote work as well the promise our customers see in our new tools. But our job is never done. We will continue listening to our customers and further streamlining and innovating our products into a unified experience so that whether your employees are at home, in the office, or on the go, we can enable them with great communications and support tools.”