Company’s CEO, Roland Gossage, to Lead Session on Optimizing eCommerce for Profitability
GroupBy, a SaaS-based eCommerce product discovery technology leader, announces its CEO, Roland Gossage, will moderate a roundtable discussion at CommerceNext. The session, “Optimizing eCommerce for Profitability in Turbulent Times,” will take place on Tuesday, June 21 at 11:15 a.m. ET.
“As we look at what’s next for the eCommerce industry post-pandemic, the challenges are far from over”
In this roundtable session, Gossage will steer the discussion around how companies can improve digital experiences through AI technology. Attendees will learn how to leverage vast amounts of data and customer intent signals to deliver superior omnichannel experiences at scale while creating a competitive advantage for your business.
Session takeaways will include:
- How businesses are preparing themselves to stay ahead in the post-pandemic world
- How technology is influencing the direction of businesses and their future goals
- How technology is impacting retailers’ omnichannel strategy
- How data is being leveraged to draw critical insights and deliver personalized customer experiences
- How AI functionalities can help you understand customer intent and optimize your product discovery journey for revenue, margin, and profit
“As we look at what’s next for the eCommerce industry post-pandemic, the challenges are far from over,” says Gossage. “I look forward to leading this discussion amongst industry leaders about how retailers can leverage AI technology to improve their omnichannel strategy and move into the next stage of their business journey. Developing a resilient eCommerce omnichannel strategy that is optimized for business outcomes is critical to stay ahead of the competition.”
Gossage leads the overall vision, strategy, operations, and development of GroupBy as CEO to create a fundamentally better experience for eCommerce shoppers. He is a seasoned professional with more than 20 years of experience in sales, marketing, services, operations, and development in the enterprise software industry.