Intact Technology, Inc., an IT Software Consulting and Managed Services firm, announced that Aurelie Dardel recently joined their organization as Vice President of Customer Experience. In this role, Aurelie will oversee the company’s consulting services, project management office, and strategic communications. This addition to Intact’s executive team is in alignment with the company’s commitment to delivering the best possible outcomes for customers.
“Having Aurelie onboard not only helps our team remain focused on their important tasks, but will also unify our entire delivery team, accelerate time to value, and improve our customers’ overall experience.”
Aurelie has served in numerous senior leadership roles during her nearly 20-year career in federal government consulting, most recently supporting the U.S. Department of State’s $224 million modernization portfolio. Throughout her career, Aurelie has been driven by a passion to leverage technology to drive innovation, automate processes, and gain efficiencies to better enable federal government customers to improve outcomes and deliver outstanding service.
“The growth we’ve experienced over the years coupled with the growing demand for our services require us to continue to build the necessary processes, tools, and structure to support our team members, all while ensuring our customers’ modernization needs are met,” said Jesse White, CEO at Intact. “Having Aurelie onboard not only helps our team remain focused on their important tasks, but will also unify our entire delivery team, accelerate time to value, and improve our customers’ overall experience.”
“I am proud to be a part of this amazing team of people who, at an unprecedented time of disruption and change, have been leading the way in providing streamlined managed services and IT Operations consulting for customers,” said Aurelie. “Every person I’ve met in this organization is a testament to the firm’s commitment to delivering meaningful outcomes and I am happy to join them in the next chapter of their growth journey. I know we will accomplish great things together.”
“Aurelie’s strengths in program management, change management, strategy and planning, risk management, and delivery will help us move forward and strengthen our delivery model,” said Jason Hampel, President at Intact. “Aurelie has proven her ability to successfully deliver customer outcomes through well-managed programs and a well-supported team. There is no doubt that her expertise and focus on people and process will have a positive impact on our team and our customers.”