The recent release helps business professionals interconnect data points, understand customers’ journeys, and determine the best way to meet their needs at every critical point. The innovative no-code integration enables consistent experiences through cross-organization content syndication and distribution.
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Using the Sitecore XM integration solution, organizations can deliver personalized content across channels in real-time. As a result, customer-centric teams can effectively manage high volumes of content and data, connect customer data and synchronize it in real-time, access the integrated customer profile with the previous engagement history, get rid of manual work and scale operations.
Put It Forward provides Sitecore XM Integration for cloud and on-premise. Now departments and employees can communicate with customers faster to give them the information they’re looking for, and get extra time to work on lead generation and sales pipeline growth. All this drives the constant improvement of customer experience and increases customer satisfaction with the brand.
“We’re thrilled to continue deepening our partnership with Sitecore to deliver robust meaningful end to end customer experiences. The XM integration capabilities are especially meaningful as it helps connect content into the intelligent automation story regardless if it’s an on premise, hosted or cloud based solution landscape. It gives everybody runway and brings us all closer together”, – Mark Cowan, CEO Put It Forward.