Enreach for Service Providers , which is part of the Enreach group, the European leader in contact solutions, announces the availability of the latest version of its Enreach UP platform, intended for operators, service providers and integrators. This customizable platform integrates multiple white label features that meet market expectations. Enreach UP brings together UCaaS, CCaaS and productivity tools in a converged contact solution, available on mobile and PC.
“Much more than just an update to the existing platform, Enreach UP represents a significant step forward, providing our partners with control, flexibility and deployment choice. This strengthens our position as a leader in contact solutions in Europe” says Bertrand Pourcelot, CEO of Enreach for Service Providers
Customizable, Enreach UP offers vast potential for differentiation while giving service providers and end users more control over their unified communications offerings. Enreach has also focused on improving APIs, expanding the range and making them more accessible and quicker to implement so partners can build tailored offerings.
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Customization, sleek design and performance
Additionally, the improved and clean user interface benefits both service providers and their business customers. User-friendly and simple to use, it allows the user to act in just a few clicks. As a pioneer of the ‘mobile first’ approach, Enreach for Service Providers has made UX design easier across all devices, including mobile. In addition, the application offers users even more customization in terms of settings and configuration of the application by allowing them to activate or deactivate menu options.
Building on the architectural developments previously made to Enreach UP, this new version includes more than 150 new features and improvements.
Bertrand Pourcelot adds: “As well as consulting with our partners on what they wanted to see in Enreach UP, they were also involved in the quality assurance process, with some of them having recently tested the platform in their own labs. I am delighted to report that the platform has been well received.”
Additionally, the infrastructure has been designed for greater agility and innovation at scale, supported by a thorough automated testing process, strategic component selection and a dedicated in-house R&D team. This will enable faster deployments in the future, available to all partners from a single release.
SOURCE: GlobeNewswire