Impartner, the world’s most complete, most highly rated, and most award-winning provider of channel management technologies, including its flagship Partner Relationship Management (PRM) and Partner Marketing Automation solutions, announced that Brenna Thornley, Senior Director of Customer Success, has been named a Silver winner in the 17th annual Stevie® Awards for Sales & Customer Service in the Woman of the Year in Customer Service category and as a Utah Business 40 Under 40 honoree.
Thornley was recognized for her success at Impartner for transforming every customer-facing organization by prioritizing customer experience and satisfaction—shifting company culture completely. She has revamped two departments, improving customer ratings astronomically in each case.
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The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®. More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 49 nations and territories, were considered in this year’s competition.
The Utah Business 40 Under 40 honors Utah’s most established professionals who are changing Utah’s business landscape in significant ways. All honorees are under 40 years of age.
“Brenna possesses a rare skillset—she understands the indirect channel sales industry, how to deliver SaaS software, how to perform analytics around that delivery, and she can educate on best practices,” said Brad Pace, chief operating officer at Impartner. “She’s extremely data-driven in her analysis, and as a result, she focuses on the most important thing because it will drive the biggest change for Impartner customers.”
SOURCE: PR Newswire