Continuing its market leadership as the pioneers of the Digital Adoption Platform (DAP) category, WalkMe Ltd. announced it has been named a Leader and a Star Performer in the Everest Group Digital Adoption Platform Products PEAK Matrix® assessment 2023. The report details a framework that gauges market impact, vision, and capabilities to aid enterprise buying decisions. This distinction marks the fourth consecutive year WalkMe secured placement in the top category, capturing the highest marks in both Market Impact and Vision & Capability with the highest overall scores.
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With 24 patents granted and another 28 pending, WalkMe’s relentless commitment to innovation is shaping the future of work. Among the key differentiators cited in the PEAK Matrix report are WalkMe’s advanced analytics and dashboarding capabilities. Other differentiators highlighted include:
- WalkMe Discovery, an enterprise-level dashboard that gives C-level executives visibility into the enterprise tech stack and the inefficiencies in software investment and adoption
- UI Intelligence tool to understand users’ interaction with applications; it identifies important elements in the UI of any web app and captures and aggregates data in a heat map
- Digital Experience Analytics (DXA), session playbacks, and funnels to analyze a user’s journey with WalkMe by capturing interactions such as clicks, inputs, and form submissions
- Digital adoption project dashboard to view the progress of digital adoption initiatives
- Referenced clients have highlighted the product’s ease of use for both administrators and end users and its customer support as key areas of strength
“When WalkMe created the first DAP, we built our platform to support the largest enterprises in their digital transformation efforts,” said Dan Adika, Co-founder and CEO, WalkMe. “Little did we know that the adoption rate by organizations of all sizes would be so massive and the impact so clear. The evolving capabilities of DAP have enabled organizations to effectively navigate all types of technology – even the recent increase of AI applications. But whether it’s through boosting employee digital dexterity, ramping up onboarding, reducing business errors, or streamlining change management programs, DAPs have proven their ability to drive business outcomes.”
SOURCE: GlobeNewswire