Knack Systems, a leading SAP CX solutions provider, has announced a strategic partnership with Zoovu, an AI-powered search and product discovery platform. This collaboration is designed to help businesses enhance their digital commerce experiences, boost conversion rates, and accelerate the adoption of AI-driven solutions within the SAP ecosystem.
With over 27 years of expertise, Knack Systems has been at the forefront of digital transformation, delivering industry-specific accelerators that drive revenue, improve customer experiences, and enhance operational efficiency. By integrating Zoovu’s advanced AI technology, Knack Systems can now significantly shorten AI implementation timelines—from months to just weeks—while optimizing the product discovery process.
“As companies prioritize growth, customer acquisition, and profitability, AI-powered product discovery is no longer optional—it’s essential,” said Sandeep Nalgundwar, Partner and Chief Sales & Marketing Officer at Knack Systems. “This partnership allows us to provide SAP customers with intelligent, AI-driven tools that transform the digital commerce experience and accelerate business outcomes.”
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Delivering Measurable Impact for B2B and B2C Enterprises
Ecommerce companies increasingly rely on AI to stay competitive, making this partnership timely and impactful. The collaboration between Knack Systems and Zoovu enables businesses—especially B2C brands and large manufacturers—to streamline search and product discovery, leading to measurable revenue gains:
• 29% increase in conversion rates for B2C ecommerce brands
• 27% improvement in lead-to-conversion rates for B2B manufacturers
• Enhanced buyer insights for better personalization and engagement
“Collaborating with Knack Systems enables us to accelerate AI adoption in ecommerce, empowering businesses to deliver seamless, personalized customer experiences,” said Sandy D’Souza, Vice President of Partnerships and Business Development at Zoovu. “As digital commerce continues to evolve, our partnership ensures that businesses maximize their technology investments and drive online growth.”
Expanding AI’s Role in Digital Commerce
Together, Knack Systems and Zoovu are redefining AI-driven search and product discovery across industries, including consumer brands, wholesale, chemicals, life sciences, building materials, and manufacturing. By leveraging AI, businesses can unlock new revenue opportunities, reduce customer friction, and enhance digital engagement.