70% of Gen Z Believe They Currently Do Not Receive Excellent CX on Social Media When Making a Purchase Read more
Sitel Group® Wins Gold Globee® Award for Innovation in Customer Service in the 2022 Sales, Marketing, Customer Success, and Operations Awards Read more
Persado Launches Customer Motivation Report, Delivering Key Insights that Drive Consumer Action Read more
New Research Finds Companies That Embed Analytics With a Differentiated User Experience Increase Engagement and Revenue Read more
InMoment Releases Major Updates to XI Platform to Help Companies Deliver Integrated Experiences Across the Entire Customer Journey Read more
Thoughtworks Announces Intent to Acquire Strategic Design Consultancy, Handmade Design, to Boost CX and Design Strategy in Brazil Read more