Going Gig: Limitless Finds 72% of Customer Service Managers Have Added or Plan to Add Gig Talent in the Next 2 Years Read more
99% of Customer Service Executives Recognize Using Chat with Customers Strengthens Customer Experience Read more
Alorica Has Been Named a Leader in the 2022 Gartner® Magic Quadrant™ for Customer Service BPO for the 2nd Consecutive Year Read more
Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services Read more
Racing to Resolve the ‘Engagement Capacity Gap,’ Organizations Lean into Customer Service Technology for Digital-First Engagement and Empathy Read more
Sitel Group® Wins Silver Award for People-Centric Response to COVID-19 in 2022 Stevie® Awards for Sales & Customer Service Read more