Twilio Launches Unified Profiles and Agent Copilot, Combining Customer Data and AI to Boost Productivity and Engagement Read more
RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX, AI-Powered Contact Center Read more
Medallia Named a Strong Performer in Real-Time Interaction Management by Independent Research Firm Read more
Adobe And Microsoft Partner to Bring New Generative AI Capabilities to Marketers as They Work in Microsoft 365 Applications Read more
Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions Read more
Cyara to Exhibit at Enterprise Connect 2024, the Leading Conference and Exhibition for Enterprise Communications and Customer Experience Read more