Glia Acquires Finn AI to Deliver Turnkey Banking Virtual Assistants for Enhanced Digital Customer Service Read more
AIQ Reimagines Customer Experience With New CX Hub Product Line, Announces Rebrand as Part of Business Evolution Read more
Ford and FordDirect Appoint SOCi as U.S. Platform of Record for Select Localized Marketing Initiatives Read more
Generis celebrates new milestones as swathes of the global pharma industry default to CARA Life Sciences™ to manage critical data and content Read more
Airkit Unveils Major Update to its Digital Experience Platform to Unify the Customer and Agent Experience Read more
Intercom Launches Two-Way SMS and New Bot Features for Businesses to Deliver Better Customer Experiences Read more
Medallia Named a Leader Among People-Oriented Text Analytics Platforms by Independent Research Firm Read more
Oracle Cloud Infrastructure Expands Distributed Cloud Services with OCI Dedicated Region and Previews Compute Cloud@Customer Read more