Avaya Acquires Edify, Further Extending its Position as the Leader in Customer Experience Solutions for the Enterprise Read more
Yellow.ai debuts industry’s first Orchestrator LLM, delivering contextual, human-like customer conversations without training Read more
Optimove to Exhibit and Highlight New Advancements in its Customer-Led Marketing Platform at the 2024 Gartner Marketing Symposium| Xpo™ in London, U.K. 13-14 May Read more
LivePerson named a Leader across multiple G2 Grid® reports for digital customer conversations Read more
Merkle and Celebrus launch CXM Signals, a world-first solution enabling brands to harvest first-party data and deliver exceptional experiences Read more
Brightcove integrates new AWS-powered generative AI solution to enhance award-winning customer service Read more