Smartling Announces Integration with ServiceNow to Streamline Global Enterprise Content Management Read more
NovelVox Launches CXInfinity Service and Sales to Better Cater Segmented Omnichannel Needs in Contact Centers Read more
GoTo Adds WhatsApp as a Channel to GoTo Connect, Enhancing Customer Engagement Capabilities through Multichannel Communications Read more
Sprinklr Named a Major Player in the 2024 IDC MarketScape for Contact Center-as-a-Service Software Read more
Konecta Earns Frost & Sullivan’s 2024 Latin America Company of the Year Award for Pioneering Customer Experience Outsourcing Solutions Read more
evaluagent Partners with Five9 to Elevate Customer Experiences through Intelligent Automated Quality Assurance and Agent Performance Improvement Read more
8×8 Delivers the Latest AI-Powered Platform Innovations to Drive Customer Experience Across the Entire Business Read more
IntelePeer Secures $140 Million Strategic Growth Investment to Drive the Development of AI Agents for Improved Customer Experiences Read more