8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations Read more
TNS Enterprise Branded Calling Receives 2023 CUSTOMER Contact Center Analytics Product of the Year Award Read more
New Era Japan Elevates Customer Experience with GroupBy’s AI-First eCommerce Search and Discovery Platform Read more
Tealium unveils new solutions that deliver in-the-moment experiences and faster AI outcomes Read more
Buxton Acquires Elevar to Create Data Powerhouse for Omnichannel Insights and Customer Engagement Read more
Aisera & Dave Launch DaveGPT, a Generative AI Customer Service Assistant to Enable Personalized On-Demand Support Read more