Five9 Wins 2024 “Workforce Innovation of the Year” at the Customer Contact Week (CCW) Excellence Awards Read more
Microsoft Announces Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences Read more
Optimove to Highlight Data Extensions, its Latest Advancement to its Customer-Led Marketing Platform, at the 2024 Gartner® Marketing Symposium| Xpo™ in Denver, June 3-5 Read more
Kobie Named As The Only Leader in The Latest Loyalty Services Report by Independent Research Firm Read more
[24]7.ai Receives Multiple Gold Awards from the Prestigious US Customer Experience Awards 2024 (USCXA ’24) Read more
Teleperformance partners with Kore.ai to transform customer engagement through advanced AI solutions Read more