Sinch takes customer messaging to the next level with AI-powered Smart Conversations for Conversation API Read more
Yellow.ai launches generative AI-powered ChatBots and VoiceBots solution for customer and employee experience automation on SAP Store Read more
Bloomreach and Shopware Partner to Help Businesses Create Highly Personalized, End-to-End Shopping Experiences Read more
Cloud-Metering and Usage-Based Pricing Startup Amberflo Launches Salesforce App to Help Companies Drive Real-Time Customer Success Read more
FORMER GENERAL MOTORS SVP AND GLOBAL CMO DEBORAH L. WAHL JOINS ACTIONIQ’S BOARD OF DIRECTORS, BRINGS MARKETING EXPERTISE TO ACCELERATE COMPOSABLE CUSTOMER DATA PLATFORM INNOVATION Read more
Verint Enterprise Experience Management Consolidates Customer Listening Posts and Unifies Unstructured Data Across the Enterprise Read more
Birdeye and Google extend partnership to transform Digital Customer Experience with Google AI Read more
ServiceNow introduces new generative AI solution, Now Assist for Virtual Agent, to create conversational experiences for more intelligent self-service Read more
Optimizely Bolsters Headless Capabilities to Simplify the Delivery of Modern Digital Experiences Read more