65% of Consumers Say Negative Customer Service Interactions Motivate Them to Consider Switching Brands Read more
Total Economic Impact Study Finds Contentsquare Delivered 602% ROI, Achieving Significant Boost to Revenue While Increasing Efficiency and Customer Happiness Read more
Customer Experience is the Next Battlefield: National Study Led By Jason Dorsey and Chris Johnson Reveals the CX Future for Companies Large and Small Read more
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Varnish Software and SixSq Partner to Deliver Unmatched Performance, Flexibility and New Digital Experiences at the Edge Read more
NetElixir Releases AI-Powered Digital Marketing Platform To Predictably Win High-Value Customers Read more
Informatica Earns “An Outstanding Customer Service Experience” by J.D. Power for Second Consecutive Year in Certified Assisted Technical Support Program Read more
InMoment Launches New XI Platform Innovations–Advancing the Ability for Companies to Improve Customer Experience and Boost Business Performance Read more