Salesforce announced general availability of Agentforce: Trusted, Autonomous AI Agents to Scale any business function Read more
ResultsCX Named ‘Disruptor’ in Avasant’s Contact Center Business Process Transformation 2023-2024 RadarView™ Assessment Read more
Yellow.ai Announces Listing of its Generative AI-powered Voicebots and Chatbots on Zendesk Marketplace Read more
Yellow.ai launches generative AI-powered ChatBots and VoiceBots solution for customer and employee experience automation on SAP Store Read more
LivePerson’s 2023 State of Customer Engagement report reveals sharp disconnects between brands and consumers on CX and AI Read more
Intelligent Chat Helps B2B Marketers Increase Lead Generation and Improve Sales Conversions, Botco.ai Survey Finds Read more