Upstream Works Announces AI-Driven Optimization, Real-Time Video Engagements and a New Platform with Cisco Webex Contact Center Read more
Startek Wins Silver and Bronze Stevie® Awards in 2023 Stevie Awards for Sales & Customer Service Read more
LiveVox Wins Three 2022 CUSTOMER Magazine Product of the Year Awards for Contact Center Innovation Read more
Verint Introduces ‘One Workforce’, An Innovative Approach to Eliminate Silos and Unify and Empower Both Humans and Bots Read more
Cogito Announces Updates to Emotion AI Software on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace Read more