Bright Pattern Announces Remote Assist to Simplify Issue Resolution and Easily Manage a Remote Workforce Read more
ERC to Share How it Develops Top Performing Customer-Facing Contact Center Teams with Zenarate’s AI Conversation Simulation Solution Read more
Broadvoice Honored with Bronze Stevie® Award for Customer Service Team of the Year in 2022 American Business Awards® Read more
Top Talent Migration to Dialpad Continues With New Additions From Contact Center and Communications Industry Read more
Avaya OneCloud Communications and Collaboration Solutions for Advanced Call Center Technologies Read more
Nationwide Earns Honors for Industry-Leading Customer Experience Across Multiple Touchpoints Read more