WeCommerce to Acquire KnoCommerce to Provide Merchants with Zero-Party Customer Data Capabilities Read more
Dialpad Earns New Security Certifications to Raise Industry Standards for Business Communications and Customer Engagement Platforms Read more
Accenture Report Finds 3.5x Revenue Growth for Companies that View Customer Service as a Value Center Read more
Bloomreach Valuation Soars to $2.2 Billion Following $175 Million Investment Led by Goldman Sachs Asset Management Read more
Inter.ai Introduces its Control Center for CX Managers, Adding New Features That Transform Customer Service Teams’ Capabilities Read more
64% of Marketers Believe Apple’s Mail Privacy Protection Will Forever Change Email Marketing, According to GetApp Read more