JEGI CLARITY Has Advised Nomura Research Institute (NRI) on its Sale of Brierley+Partners to Capillary Technologies Read more
New research reveals the growing prevalence of “conversational everything” for customer communications Read more
Verint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State and Local Governments across the U.S. Read more
Waterfield Tech Launches Impact Analysis Offering to Streamline CX Decision-Making in the Contact Center Read more
New Global Research from Verint Shows Brands Leaning into Technology to Deliver Exceptional Customer Experiences While Lowering the Cost to Serve Read more
LivePerson’s 2023 State of Customer Engagement report reveals sharp disconnects between brands and consumers on CX and AI Read more