New Global Research from Verint Shows Brands Leaning into Technology to Deliver Exceptional Customer Experiences While Lowering the Cost to Serve Read more
Over 90% of Businesses Willing to Pay More for Better Customer Service, New Fusion Connect Study Reveals Read more
Atlassian Spotlights UserTesting’s Custom Workflow Template as Best-Practice for Accelerating Customer-Driven Product Development Read more
Global Customer Engagement Review from Braze Finds Marketers are Prioritizing Increased Investments in Customer Retention Read more
Glassbox Fortifies Mobile Offering With Two New Patents; Focus on User Privacy and First-Party Data Read more
FordDirect Launches Team Velocity® Platform Solution, the First Integrated Retailing Program Read more