SuiteCX positioned as the Leader in the 2022 SPARK Matrix for Customer Journey Mapping (CJM) by Quadrant Knowledge Solutions Read more
Digital Commerce Executives Mostly Satisfied with Core Organizational Structures, but Struggle to Establish Reporting Lines and Functional Ownership Read more
Ibbaka Announces Release of Ibbaka Valio, a Next Generation Approach to Customer Value Management and Price Optimization Read more
Nextiva’s Next-Generation Workhub Brings Together Team Collaboration and Customer Communication for the First Time Read more
National Express Enhances Employee and Customer Experience and Simplifies Travel with 8×8 XCaaS Read more
Persona Unveils “Dynamic Flow” to Fight Fraud While Providing Seamless Identity Verification Experience Read more