LivePerson recognized by leading independent research firm as a Strong Performer in Conversational AI for Customer Service report Read more
NICE Announces CX Excellence Award Winners at Interactions 2024, Playing Pivotal Roles in Shaping the Future of CX Read more
Verint Awarded a $13 Million Deal from a Fortune 25 Brand to Deploy Multiple AI-Powered Bots and Drive AI Business Outcomes in the Contact Center Read more
NICE Unveils CXone Mpower, The Ultimate CX-Aware AI Offering, Providing Continuous, Memory-Driven Human and AI Collaboration Read more
Cognigy Levels Up as a NICE Prime Partner to Deliver AI-Powered Customer Service Automation Solutions Read more