Going Gig: Limitless Finds 72% of Customer Service Managers Have Added or Plan to Add Gig Talent in the Next 2 Years Read more
99% of Customer Service Executives Recognize Using Chat with Customers Strengthens Customer Experience Read more
Altice Portugal Selects Anodot to Advance Innovation and Deliver an Unmatched Customer Experience Read more
Alorica Has Been Named a Leader in the 2022 Gartner® Magic Quadrant™ for Customer Service BPO for the 2nd Consecutive Year Read more
SupportLogic To Host The First Industry Conference Dedicated To Support Experience For Support and Customer Success Professionals Read more
Celonis Announces Acquisition of Process Analytics Factory (PAF) to Enable Execution Management Everywhere Read more
Vergent LMS Partners with Universal Contact Centers to Provide First-Party Customer Experience Service Read more