Jellyfish Launches GitHub Copilot Dashboard to Measure Adoption, Utilization, and Impact of GenAI Read more
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TTEC Recognized as a Major Contender and Star Performer in Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2024 Read more
Five9 Wins 2024 “Workforce Innovation of the Year” at the Customer Contact Week (CCW) Excellence Awards Read more
Microsoft Announces Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences Read more
LivePerson recognized in the 2024 Gartner Market Guide for Conversational AI Solutions Report Read more
Ooma Office Phone Service Now Integrates with Square, Delivering More Personal Customer Experiences Read more