Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering Read more
LivePerson announces new AI capabilities, partnerships, and integrations empowering enterprises to provide connected customer conversations Read more
CCC Named a Stevie Award Winner for Customer Service Department of the Year in the 2024 American Business Awards® Read more
Gorgias Raises $29M in New Funding to Lead the New Era of AI-Powered Customer Experience for Ecommerce Read more
Gregory FCA Acquires BackBay Communications to Forge a Powerhouse in Financial Services Strategic Communications Read more