Talkdesk modernizes on-premises contact centers with groundbreaking generative artificial intelligence suite Read more
Unveiling the Future of Global CX; MCI Acquires Market Force Information, a Customer Experience Services Powerhouse Read more
CallMiner Delivers Generative AI Capabilities to Drive Improved Contact Center and Customer Experience Outcomes Read more
Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions Read more
Five9 Launches GenAI Studio, the First Enterprise-Ready Solution Offering Click-and-Customize Generative AI for the Contact Center Read more
NICE Unveils Enlighten XM, A Next Generation AI Contextual Memory Powering Customer Interactions Read more
Talkdesk announces a deeper partnership with Verint to help contact centers increase customer experience automation and better manage workforce needs with artificial intelligence Read more
MarTech360’S Weekly News Roundup With Optimove, Clinch, Aarki, 6sense, Messagepoint And More! Read more