Medallia Named a Leader in the 2024 Gartner Magic Quadrant for Voice of the Customer Platforms Report Read more
Nosto launches new Klaviyo integration to help online retailers scale hyper-personalized, cross-channel shopping experiences Read more
MCI BPO Expands in the Philippines with the Acquisition of EastWest BPO & EastWest Technologies Read more
Shoptalk Launches ‘The New Market’ to Redefine How Retailers & Consumer Brands Reach their Customers Read more
Avaya and International Avaya User Group Unveil CX Force Awards 2024: A New Era of Customer Experience Excellence Read more
Intradiem Awarded Frost & Sullivan’s 2024 Global New Product Innovation Award for Reducing Contact Center Agent Burnout with Its Advanced AI Solutions Read more