Enhancements to Pryon’s Platform Release 4.6 Sets Record for Accuracy and Volume of Answers Delivered by Contact Centers and Help Desks Read more
ibex Wins Silver Stevie Award for Customer Service Outsourcing Provider of the Year in 2022 Stevie Awards for Sales & Customer Service Read more
UJET Launches CX Intercloud, the Contact Center Industry’s First Cloud to Cloud Failover Solution Read more
SugarCRM Wins Gold Stevie→ for CRM Suite – Midmarket, New Version, in 2022 Sales & Customer Service Awards Read more
Citizen Watch America Turns the Dial with Amperity CDP Enriching Direct-to-Consumer Brand Experience Read more
New Survey Reveals Dramatic Customer Turnover Rates of Nearly One-Third Worldwide, and Almost 50 Percent in the US Read more
GoTech Roofing Achieves 300% Growth Implementing Roofing Process Utilizing Microsoft CRM & Project Server Read more