UJET Launches CX Intercloud, the Contact Center Industry’s First Cloud to Cloud Failover Solution Read more
SugarCRM Wins Gold Stevie→ for CRM Suite – Midmarket, New Version, in 2022 Sales & Customer Service Awards Read more
Citizen Watch America Turns the Dial with Amperity CDP Enriching Direct-to-Consumer Brand Experience Read more
New Survey Reveals Dramatic Customer Turnover Rates of Nearly One-Third Worldwide, and Almost 50 Percent in the US Read more
GoTech Roofing Achieves 300% Growth Implementing Roofing Process Utilizing Microsoft CRM & Project Server Read more
Jackson Ranks Highest in Industry for Customer Service; Named “Contact Center of the Year” Finalist in Annual SQM Awards Read more
Accenture Report Finds 3.5x Revenue Growth for Companies that View Customer Service as a Value Center Read more
Znode Announces 9.7.0 and 9.7.1 Release Webinar – Ecommerce Platform Presents Content Personalization Updates Read more