Sitel Group® Wins Gold Globee® Award for Innovation in Customer Service in the 2022 Sales, Marketing, Customer Success, and Operations Awards Read more
Virgin Pulse Wins Four 2022 CCW Excellence Awards, Including Customer Contact Center Leader of the Year & Best Contact Center Culture Read more
UJET Ranked as #1 Enterprise Contact Center Solution Based on Satisfaction, Usability and Implementation Read more
New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers Read more
Alorica Enters Strategic Partnership with AI Linguistic Processing Platform Sanas to Deliver Real-Time Accent Translation Capabilitie Read more
Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions Read more
Airkit Unveils Major Update to its Digital Experience Platform to Unify the Customer and Agent Experience Read more
Skit.ai Offers Best-In-Class Conversational Voice AI Solutions to Address Contact Center Crisis Read more
Cogito Releases New Product Capabilities and Integrations to Create the Connected Contact Center Ecosystem Read more