Salesforce Expands MuleSoft to Every Team with Easy Automation and Integration Across Any System or Workflow Read more
Infobird Co., Ltd Provides Digital and Intelligent Customer Engagement Solution to Enhance Patient Vaccination Notification Services for a Top-10 Global Pharmaceutical Company’s Subsidiary Read more
Sitel Group® Wins Gold Globee® Award for Innovation in Customer Service in the 2022 Sales, Marketing, Customer Success, and Operations Awards Read more
Virgin Pulse Wins Four 2022 CCW Excellence Awards, Including Customer Contact Center Leader of the Year & Best Contact Center Culture Read more
UJET Ranked as #1 Enterprise Contact Center Solution Based on Satisfaction, Usability and Implementation Read more
New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers Read more
Alorica Enters Strategic Partnership with AI Linguistic Processing Platform Sanas to Deliver Real-Time Accent Translation Capabilitie Read more
Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions Read more