NICE Captures 2022 “Customer Experience Technology of the Year” Award from National Technology News Read more
Pega Launches Pega Process Extender for Salesforce Lightning on Salesforce App Exchange and Pega Marketplace Read more
WALLIX Recognized for Providing Superior Privileged Access Management Technologies to Its Customers Read more
Top Customer Service Executives to Attend Customer Experience Ecosystem: A Frost & Sullivan MindXchange this July in Minnesota Read more
Top Customer Service Executives to Attend Customer Experience Ecosystem: A Frost & Sullivan MindXchange this July in Minnesota Read more
CallMiner Introduces Combined Workforce Intelligence Capabilities to Elevate Agent Experience and Drive Improved Customer Outcomes Read more
LiveVox Wins Three 2022 CUSTOMER Magazine Product of the Year Awards for Contact Center Innovation Read more
From customer service agent to VP: Celley Buchanan elected vice president of airport operations and customer service at Alaska Airlines Read more