Sitel Group® Wins Gold Globee® Award for Innovation in Customer Service in the 2022 Sales, Marketing, Customer Success, and Operations Awards Read more
New Research Finds Companies That Embed Analytics With a Differentiated User Experience Increase Engagement and Revenue Read more
InMoment Releases Major Updates to XI Platform to Help Companies Deliver Integrated Experiences Across the Entire Customer Journey Read more
Thoughtworks Announces Intent to Acquire Strategic Design Consultancy, Handmade Design, to Boost CX and Design Strategy in Brazil Read more
Virgin Pulse Wins Four 2022 CCW Excellence Awards, Including Customer Contact Center Leader of the Year & Best Contact Center Culture Read more
Audience Closes $10M Series A Funding Round, Leverages Robots to Send Handwritten Notes as Digital Marketing Gets Personalized Read more