NICE 2022 Digital-First Customer Experience Report Finds 81% of Consumers Say They Want More Self-Service Options Read more
Spiro, an Experiential Marketing Agency Under the GES Collective, Appoints Beki Winchel Thought Leadership & Innovation Director Read more
Observe.AI Launches Auto QA, the Industry’s First Adaptive Automation for Boosting Agent Performance in Contact Centers Read more
M-Files Named Grand Trophy Winner and IT Cloud/SaaS Gold Winner in the 2022 Globee® Disruptor Company Awards Read more
Lilt’s New State of Global Experience Report Reveals That Only 12 Percent of Companies’ Digital Customer Touchpoints Are Fully Multilingual Read more
Matillion Unlocks Integrated CDC and Batch Data Pipelines with Cloud-Native, No-Code Platform Read more