On December 11, 2024, Marchex, a leader in AI and conversational intelligence for operational excellence and revenue acceleration, announced that it has joined the Microsoft Cloud AI Partner Program. This partnership includes the ability to transact through Microsoft Azure Marketplace, allowing customers to access Marchex solutions at scale.
This collaboration will drive sales growth as customers leverage their Microsoft cloud investments and explore new sales channels and markets. By combining the power of Azure with Marchex’s AI-powered conversational analytics solutions, trained on billions of minutes of conversations, the partnership delivers exceptional insights and operational excellence. Businesses can optimize customer experiences, make data-driven decisions, and improve strategic execution.
Edwin Miller, CEO of Marchex, stated, “Partnering with Microsoft allows us to integrate our unique AI capabilities with Microsoft’s Cloud AI scalability and reliability, and deliver unparalleled insights and operational excellence to our customers. This collaboration represents a significant step forward in our mission to optimize customer journey experiences and deliver powerful solutions that transform first-party data into a competitive advantage for our customers.”
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With inclusion in the Azure Marketplace, Marchex will increase the visibility of its products to a growing base of enterprise customers and offer them another channel to purchase and deploy Marchex’s AI-powered solutions.
“This partnership adds another layer of recognition to the Marchex brand and demonstrates that we’ve met another security, reliability, and performance standard,” Miller added.
Marchex’s solutions will be available for purchase through the Azure Marketplace in early 2025.