On December 17, 2024, QuestionPro, a global provider of online survey and research services, announced its acquisition of SpatialChat, a pioneering European platform specializing in video streaming and immersive virtual collaboration environments. This acquisition aims to enhance QuestionPro’s existing Qualitative Research and Customer Experience (CX) offerings while facilitating SpatialChat’s expansion into the U.S. and global markets.
SpatialChat is recognized for its ability to create engaging and productive digital spaces that foster collaboration among teams. By leveraging artificial intelligence (AI), the platform delivers user-friendly environments that enhance communication and interaction. With over 6 million users across 169 countries, SpatialChat is utilized by major organizations, including Google, McDonald’s, and Harvard University.
Vivek Bhaskaran, Founder and CEO of QuestionPro, emphasized the value of SpatialChat’s innovative approach to virtual collaboration, which aligns with QuestionPro’s vision for asynchronous qualitative research. He expressed confidence that this acquisition will pave the way for advanced virtual focus groups and customer research methodologies.
Also Read: LivePerson Appoints Christopher Mina as Chief Technology & Product Officer
Under QuestionPro’s umbrella, SpatialChat will retain its brand identity while benefiting from increased resources to advance its technology. The integration of cutting-edge AI capabilities will enhance its offerings for corporate events and team collaboration. Riddhik Kochhar, CEO of SpatialChat, highlighted the platform’s unique ability to connect people in innovative ways in the evolving landscape of digital qualitative research.