60% of consumers abandon purchases due to poor website user experience, costing e-commerce companies billions Read more
Aisera Announces Integration of its AI-powered Service Experience Solution with Zendesk’s Sunshine Platform Read more
Teleperformance’s For Fun Festival goes viral with more than two thousand participants worldwide and over 300 million video views Read more
NICE Wins 2022 Best Practices Award for Technology Innovation Leadership in Asia-Pacific Market Read more
Why Attention Is the Ad Metric That Really Matters: An introduction to the future of digital measurement Read more