NICE’s Virtual Assistant, NEVA, Boosts CX for Major Japanese Insurance Agency’s Emergency Helpdesk Read more
Amplitude Announces Experiment Results to Help Every Company Make the Right Product Decisions at Scale Read more
Amplitude Launches Campaign Reporting to Extend Insights Deeper into Marketing and Growth Performance Metrics Read more
NICE 2022 Digital-First Customer Experience Report Finds 81% of Consumers Say They Want More Self-Service Options Read more
M-Files Named Grand Trophy Winner and IT Cloud/SaaS Gold Winner in the 2022 Globee® Disruptor Company Awards Read more
Lilt’s New State of Global Experience Report Reveals That Only 12 Percent of Companies’ Digital Customer Touchpoints Are Fully Multilingual Read more