Going Gig: Limitless Finds 72% of Customer Service Managers Have Added or Plan to Add Gig Talent in the Next 2 Years Read more
99% of Customer Service Executives Recognize Using Chat with Customers Strengthens Customer Experience Read more
Altice Portugal Selects Anodot to Advance Innovation and Deliver an Unmatched Customer Experience Read more
UJET Ranked #1 in Both Enterprise and Mid-Market User Satisfaction For Contact Center Operations Read more
Alorica Has Been Named a Leader in the 2022 Gartner® Magic Quadrant™ for Customer Service BPO for the 2nd Consecutive Year Read more
EMEA Security Solutions Provider SecureAppbox Chooses Vonage Video Express to Power Secure Video-Conferencing Platform Read more
iQor Expands to South America With Highly Anticipated New Contact Center to Meet Increased Demand for Digital BPO Services Read more
Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services Read more