Dialpad Announces Strategic Partnership with MIA Distribution to Bring Cutting Edge Business Communications Technology to Australian Market Read more
IntelePeer’s Atmosphere Marketplace Awarded Best Innovation in Customer Experience by Enterprise Connect Read more
Sellsy Acquires RocketChart, and Strengthens Its All-in-one Cloud CRM Suite With a Leading Cash Management Solution Read more
Talkwalker Reveals How Brands Can Leverage Consumer Intelligence to ‘Shape Tomorrow’ for Growth Read more
New Talkdesk Mobile Apps Give Contact Centers a Smarter Way to Meet Customer Expectations While Agents and Employees are On-the-Go Read more
Customer Satisfaction with Municipal Energy Utilities Improves Despite Massive Tumble by CPS Energy, ACSI Data Show Read more
Racing to Resolve the ‘Engagement Capacity Gap,’ Organizations Lean into Customer Service Technology for Digital-First Engagement and Empathy Read more